TrueCast 3D Calibration

The easiest, most cost-effective way to ensure accurate patient scans, every time.

Calibration Instructions


Follow these instructions to calibrate your iPad or iPhone. Calibration ensures that your device is correctly sizing 3D scan data with the FaceID sensor. Some iOS devices have variation in the measurement data from the sensor due to variation in the focal length of the device. This is especially important when using an iPad Pro device.


Clicking the three lines in the top left corner will show a menu where you can access “Calibration”.

Calibration will only need to be done once, upon initial setup, except following iOS updates or reinstalling the application. Each device you are using will need to be calibrated separately.

Once the calibration data is set you can check “Calibration Data”.


Download the calibration pattern, and measure the distance between 7 black boxes (corner to corner) in millimeters. You can print the pattern or display the pattern on a computer screen. There are three options:

  • Letter (Standard 8.5”/11”): Download here

    • 7 boxes printed 1:1 from letter PDF should be about 168 mm

  • Use a screen and measure 7 boxes

If printing, ensure that the Scale in the Print Settings are set to Default, so that the printer does not automatically scale the size of the image

 You will be recording this pattern with the front camera of your device (FaceID sensor + camera). 

While recording, move slowly and keep the whole paper/calibration pattern visible in the preview screen.



Calibration Measurement Example

*Not to scale – use downloadable PDFs for printout




(Video Tutorial Available at

  1. Enter “Calibration”

  1. Read the pop up and “Proceed.” Device will move to landscape mode

    1. Please use the device in landscape mode and the calibration board also in the landscape mode 

  1. Checker Width (mm) should be set to the width of the 7 boxes

    1. With an A4 paper it is around 163 mm

    2. With a Letter paper it is around 168 mm

    3. Computer screen depends on your screen and scaling, the whole image should be visible to record 

  1.  Face the pattern with your device

    1. Fit the whole pattern to the preview screen (the whole calibration pattern should be visible in the preview) 

  1. Calibration process will start with the “Start” button

    1. Slowly move so that the pattern is visible in the preview

    2. The whole paper/pattern should be visible while recording

    3. Calibration will take 40 images in 16 seconds

    4. You should slowly move side to side and slightly up and down within the time the images are taken 

  1. Once the calibration process is complete the images are uploaded to the calibration server and calibration data is sent back to the device


Check the calibration data from the menu item “Calibration Data” You can overwrite the data by doing the calibration again at any time.

 Technical Support

Please contact [email protected] if you have any issues.


Monday: 8am-4:30pm MST
Tuesday: 8am-4:30pm MST
Wednesday: 8am-4:30pm MST
Thursday: 8am-4:30pm MST
Friday: 8am-4:30pm MST
Saturday: Closed
Sunday: Closed